Terms of Service Last update 4 months ago
Welcome to Gigforce. By accessing or using our platform, you agree to the following Terms of Service (“Terms”). Please read them carefully.
1. Overview
Gigforce is an online marketplace that connects entertainers, creatives, and event service providers (“Service Providers”) with individuals and organizations (“Clients”) seeking to book services for events.
These Terms apply to all users of our website, mobile app, and services (“Platform”).
2. User Accounts
- You must be at least 18 years old to create an account.
- You are responsible for maintaining the confidentiality of your account login information.
- All information provided must be accurate and up to date.
3. Use of the Platform
By using Gigforce, you agree:
- To use the platform only for lawful purposes.
- Not to impersonate another person or misrepresent your affiliation.
- Not to post false, misleading, or inappropriate content.
Gigforce reserves the right to suspend or delete accounts that violate these terms or harm the community.
4. Bookings & Payments
- Clients can book Service Providers directly through the platform.
- Payments are processed securely through Gigforce.
- Gigforce uses an escrow system: funds are held until the service is completed and approved by the client.
- Once approved, payment is released to the Service Provider, minus Gigforce’s commission.
5. Fees & Commission
- Gigforce charges a small commission (e.g., 10-15%) on each successful transaction.
- Service Providers will see fees clearly displayed before confirming bookings.
6. Cancellations & Refunds
- Clients may cancel bookings based on the cancellation policy stated on the Service Provider’s profile.
- Refunds are subject to review. Gigforce may deduct transaction or platform fees from refunds where applicable.
- Disputes should be reported within 48 hours of the event date for resolution.
7. Reviews & Ratings
- After each completed gig, clients can rate and review service providers.
- Reviews must be honest, respectful, and based on actual experiences.
- Gigforce reserves the right to remove fake, abusive, or inappropriate reviews.
8. Prohibited Activities
Users may not:
- Violate any laws or third-party rights
- Post discriminatory or offensive content
- Use the platform for fraud or illegal purposes
- Circumvent Gigforce to avoid fees (e.g., off-platform transactions)
9. Intellectual Property
- All content on the platform (design, logos, text, etc.) is owned by Gigforce or licensed to us.
- You may not use, copy, or distribute any part of the platform without written permission.
10. Liability Disclaimer
- Gigforce is a facilitator and is not responsible for the performance, quality, or outcome of any service booked.
- We do not guarantee any user’s reliability, but we do our best to maintain a trusted ecosystem.
11. Termination
Gigforce may suspend or terminate your access if:
- You breach these Terms
- Your actions harm other users or the platform
You may delete your account at any time through your profile settings.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll notify users through the platform or via email. Continued use of the platform means you accept the updated terms.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at: